About connection keys
Connection keys (they start with csk_) authenticate the CCMS connectors (MAILsimple, DISCORDsimple) to your account.
Getting & resetting a key
Open Connections and click Show connection key on a product you subscribe to (the button reads Reset connection key once a key exists). Each product has one live key, and it is shown once: we store only a secure hash and can’t display it again. If you lose it, reset it - that replaces the old key with a new one.
Revoking
Revoke a key any time from the Active keys list on Connections - apps using it stop working immediately. Reset the key if it is ever exposed.
Security
Treat keys like passwords: never share them or commit them to source control. A key stops working when it is revoked or reset, or if your account is suspended for non-payment.
Still need help? Contact our team - we’re here to help.